Vol. 10 No. 2 (2025): The role of institutional capacity, governance practices, and indigenous systems in shaping the effectiveness of public services and societal outcomes

Articles

• Good Governance Practices and Employees Job Performance in Federal Ministries of Ethiopia: The Mediating Role of Performance Management

  Aleazar Ali Gebeyehu, Eden Bushira, Wondiye Kebede

  1-19

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• The Effects of Employee Work Ethics on Customer Satisfaction: The Mediating Role of Employee Job Satisfaction in Civil Registration and Residency Services Offices in Addis Ababa

  Zewdie Zakie Koyira

  20-36

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• Indigenous Knowledge Management Systems in Technical and Vocational Training and Educational Colleges in Addis Ababa

  Simret Gebretsadik Araya

  37-58

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• Indigenous Conflict Resolution Mechanisms among the Konso Community, Southern Ethiopia

  Amanuel Kussia Guyalo, Tessema Gemeda Roba

  59-77

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• Factors Influencing Tax Administration Efficiency in Ethiopia: Taxpayers Perspective

  Messele Getachew Woldeselasie

  78-96

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