Employee State of Emotional Intelligence and their Level of Job Performance in Federal Civil Service Sector of Ethiopia

Abstract

This research aims at investigating employees’ state of emotional intelligence and its role on employee job performance. More specifically, it embarks on the link between the nature of emotional intelligence and job performance. Two variables are considered in this study: emotional intelligence and job performance. As such, this probe cans a kind of help for managers and researchers to better realize the link between these two variables. It can also inform and assist organizational practitioners to have a better understanding of the relationship between the mentioned factors. The study employed quantitative inquiry. Descriptive statistics and correlation are conducted to identify employee level of emotional intelligence and job performance as well as the relationships between the variables respectively. Standardized questionnaire is employed to collect a relevant data. Random sampling specifically stratified random sampling was used for the study because it allows dividing the population into sub-groups and taking equal proportion of research participants from the whole population. The descriptive statistics indicates that employees have fairly high level of emotional intelligence dimensions and job performance. The correlation analysis also shows that there is a significant positive relationship between the five dimensions of emotional intelligence and the three dimensions of job performance.