Practices, Challenges and Prospects of Social Security Management in Public Servants Social Security Agency in Addis Ababa

Abstract

The major purpose of the study was to assess the current practices, challenges and prospects of social security management in public servants’ social security agency in Addis Ababa. To this end, the study adopts a mixed methods research approach by combining questionnaire, focus group discussion and in-depth interviews. Both proportionate stratified random sampling and purposive sampling methods were used in this study to obtain data from employees and top management respectively. A sample of 230 out of 539 employees of the agency and 3 top management officials were drawn. The findings of the study show that, there is lack of promoting saving, lack of awareness creation programs to employees, poor measurement of actual performance with the desired goals, financial sustainability of the agency is at risk, extension of social security coverage is still less, lack of proper implementation of the strategic plan, low continues supervision and follow-up system and the application of the management functions of the agency is very low. The study suggests that the agency should design device mechanisms for financial sustainability and governance of social security, integrate social security into a comprehensive strategy for decent work and strictly follow and apply the management functions.