The Effects of Performance Management Practices on Academic Staff’ Job Satisfaction in some Selected Ethiopian Universities
DOI:
https://doi.org/10.63990/2021ajoldvol6iss1pp47-68Keywords:
Job Satisfaction, Performance management, Performance management dimensions, Public University, Private UniversityAbstract
Universities are playing a vital role in developing human capital, economic growth and development of countries. They need to implement the PM system to align individual goals with department, college and university strategic goals to improve the overall performance of the university. The study aimed to investigate the practices of performance management dimensions and their effects on academic staff’ job satisfaction in some selected Ethiopian public and private universities. The study used a mixed research approach and descriptive and explanatory research designs were used. Data was collected via questionnaire, semi-structured interviews and documents. The questionnaire respondents were 307 academic staff from public and private universities. Qualitative data was collected from semi-structured interview and open-ended questionnaires. The interviewees were purposefully selected from research coordination and publication directors, community service directors and department heads. Quantitative data were analyzed with SPSS version 25 using descriptive statistics (frequency and percentage) and inferential statistics (independent samples t-test, ANOVA, Pearson correlation, and hierarchical multiple regression). Documents and qualitative data were examined through theme analysis. The finding of the study showed that there was a positive and significant relationship between the practices of the PM dimensions together and their effects on job satisfaction of the academic staff in the selected universities The Pearson correlation analysis finding showed that performance management dimensions had the positive correlation with academic staff job satisfaction. The finding indicated the effect of each PM dimensions on the job satisfaction of academic staff. The finding also indicated the comparison t-test and R2 value for public and private universities. The study concluded that job satisfaction of academic staff was achieved by their performance directly from the practices of the performance management dimensions. The findings indicated the contribution of each performance management dimension and their effect on job satisfaction. Managing these factors could be beneficial for university management (presidents, college directors, and department heads) and academic staff.
References
Abebe Kassaye (2017). The Role of Performance Management Practice on Employees Motivation: The Case of Commercial Bank of Ethiopia. Addis Ababa: Addis Ababa University, Unpublished MA thesis
Aguinis, H. (2009). Performance Management, 2nd edn. Pearson Prentice Hall, Upper Saddle River Also available on- line at http://epress.anu.edu.au/anzsog/performance/pdf/prelims.pdf,
Alela Sertsu (2016) Assessment of Performance Management Practice of World Vision Ethiopia. Addis Ababa: Addis Ababa University, Unpublished MA thesis
Aldholay, A. H., Abdullah, Z., Ramayah, T., Isaac, O., & Mutahar, A. M. (2018). Online learning usage and performance among students within public universities in Yemen. International Journal of Services and Standards, 12(2), 163-179.
Allison, O. (2009). Towards a Framework for Performance Management in a Higher Education Institution: UK, Cardiff, the Cardiff School of Management, University of Wales Institute, Cardiff Volume One. A thesis submitted to the Cardiff School of Management in partial fulfillment of the requirements for the degree of Doctor of Philosophy.
Armstrong, M. (2009) Armstrong’s handbook of performance management: an evidence-based guide to delivering high performance. London: Kogan Page Publishers.
Armstrong, M and Baron, A (2006) Managing Performance: Performance management in Action. London: Chartered Institute of Personnel and Development.
Bogt HJ & Scapens RW (2012) Performance management in universities: Effects of the transition to more quantitative measurement systems. European Accounting Review 21(3): 451–497.
Buchner, T W (2007) Performance management theory: a look from the performer’s perspective with implications for HRD, Human Resource Development International, 10 (1), pp 59–73
Camilleri, M.A. & Camilleri, A.C. (2018). The Performance Management and Appraisal in Higher Education. In Cooper, C. Driving Productivity in Uncertain and Challenging Times. (the University of the West of England, 5th September).
British Academy of Management, UK Carmine, B. & Rivenbark, W.C. (2012) A Comparative Analysis of Performance Management Systems, Public Performance & Management Review, 35:3, 509-526
Carmine Bianchi & William C. Rivenbark (2012) A Comparative Analysis of Performance Management Systems, The Cases of Sicily and North Carolina. Public Performance & Management Review, 35:3, 509-526 https://doi.org/10.2753/PMR1530-9576350307
Carver, C. S., & Scheier, M. F. (2002). Control processes and self-organization as complementary principles underlying behavior. Personality and social psychology review, 6(4), 304-315.
Cascio, W. F. (2012). Global performance management systems. In Handbook of Research in International Human Resource Management, Second Edition. Edward Elgar Publishing.
Crsewell, J. & Creswell,D.(2018)Research design: qualitative, quantitative, and mixed methods approach/ University of Michigan, and Carnegie Mellon University: SAGE Publications, Inc.
Crsewell, J.(2014)Research design: qualitative, quantitative, and mixed methods approach/ University of Michigan, and Carnegie Mellon University: SAGE Publications, Inc.
Decramer, A, Christiaens, J and Vanderstraeten, A. (2008) Implementation Dynamics of Performance Management in Higher Education. Faculty of Business Administration and Public Administration, University College Ghent, Ghent, Belgium.
Deshmukh, A. M., Sharma, S., & Ramteke, A. Y. (2010). Performance Management Practices in Higher Education. Nagpur: Excel India Publisher, New Delhi.
De waal, A., & Kourtit, K. (2013). Performance measurement and management in practice. International Journal of Productivity and Performance Management.
Elaine, D. (2004) Performance Management: A Roadmap for Developing, Implementing and Evaluating Performance Management Systems: USA, SHRM Foundation.
Essays, UK. (2018). Performance Measurement Approach Adopted At Ethiopian Airlines. Retrieved from https://www.ukessays.com/essays/management/performance-measurement-approach-adopted-at-ethiopian-airlines-management-essay.php?
Flaniken, F. W. (2009). Performance appraisal systems in higher education: An exploration of Christian institutions. University of Central Florida
Fletcher, C (2001) Performance appraisal and management: the developing research agenda, Journal of Occupational and Organizational Psychology, 74 (4), pp 473–87
Greenhalgh, E., Meeks, C., Clarke, A., & Thatcher, J. (2003). The effect of defects on the performance of post-buckled CFRP stringer-stiffened panels. Composites Part A: Applied Science and Manufacturing, 34(7), 623-633.
Hayes, F. (2013). Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach. New York: Guilford Publications, Inc. 72 Spring Street, NY 10012
Jain, S. (2017) Performance Management System: A Comparative Study of Public And Private Sector Enterprises: a Thesis Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor Of Philosophy: Faculty Of Management Studies Uttarakhand Technical University (A State Government University) Dehradun
Jalaliyoon, N., & Taherdoost, H. (2012). Performance evaluation of higher education; a necessity. pp. 5682–5686. Barcelona: ELSEVIER: Procedia - Social and Behavioral Sciences.
Joshi, A., Kale, S., Chandel, S., & Pal, D. K. (2015). Likert scale: Explored and explained. Current Journal of Applied Science and Technology, 396-403.
Kagaari, J., Munene, J. C., & Ntayi, J. M. (2010). Performance management practices, employee attitudes and managed performance. International Journal of Educational Management
Karwan, H. (2015) Development of Performance Management Concept in Higher Education Context: Ishik University, Erbil, Kurdistan Region, Iraq, International Journal of Social Sciences & Educational Studies ISSN 2409-1294 (Print), December 2014, Vol. I, No 2
Kidane, A. A.(2018) The Effect of Performance Management System on Organizational Effectiveness: in the Case of Ethiopian Roads Authority: Addis Ababa, Addis Ababa University, unpublished thesis
Korir, S., Rotich, J., & Bengat, J. (2015). Performance management and public service delivery in Kenya. European Journal of Research and Reflection in Management Science, 3(4).
Locke, E A and Latham, G P (1990) Work motivation and satisfaction: light at the end of the tunnel, Psychological Science, 1 (4), pp 240–46
Locke, E A and Latham, G P (2002) Building a practically useful theory of goal setting and task motivation, American Psychologist, 57 (9), pp 705–17
Ministry of Education (2018) Ethiopian Education Development Roadmap (2018-30) An integrated Executive Summary: Addis Ababa, Ministry of Education, Education Strategy Center (ESC)
Molefe, G. N. (2012). Performance measurement model and academic staff: A survey at selected universities in South Africa and abroad. African Journal of Business Management, 6(15), 5249-5267.
Morris, L., Stanton, P., & Mustard, J. (2011). Rhetoric and reality: an examination of performance management in Australian universities. Auckland: Association of Industrial Relations Academics of Australia and New Zealand.
Morris, L., Stanton, P., & Young, S. (2007). Performance Management in Higher Education - The Great divide. Association of Industrial Relations Academics of Australia and New Zealand (pp. 18-32). Auckland: University of Auckland.
Mugenda, A. & Mugenda, O. (1999), Research Methods: Qualitative and Quantitative approaches. Nairobi: Acts Press
Mulu Teka Gidey (2008) Performance Management in the Ethiopian Public Sector: An Inquiry into the structural and Behavioral aspects: Dissertation submitted to Oxford Brookes University for the partial fulfillment of the requirement for the degree of Master of Business Administration, April 2008 (unpublished)
Mulatu Dea (2016) The Economics and Financing of Higher Education in Ethiopia, Analysis of Financial Policies and Current Trends at the State and WolaitaSodoUniversity: Qualitative Inquiry: Addis Ababa. Department of Educational Leadership and Management Addis Ababa University, Ethiopia
Pallant, J.(2013) 5th edition SPSS SURVIVAL MANUAL A step by step guide to data analysis using IBM SPSS
Panda, S. and Reddy, J. (2016). A Study on Impact of Performance Management System on Organization. International Journal of Industrial Management. Vol. 2, pp.1-6.
Pulakos, E. D. (2004). Performance management: A roadmap for developing, implementing and evaluating performance management systems (pp. 1-42). Alexandria, VA: SHRM foundation.
Ramataboe, L. (2015) Challenges in the Implementation of the Performance Management System in the Ministry Of Social Development In Lesotho. University of the Free State: Faculty Of Economic And Management Sciences, Department Of Public Administration And Management. Research Dissertation Submitted For the Degree Master Of Administration
Sameeksha, J. (2017)Performance Management System: A Comparative Study of Public and Private Sector Enterprises. Dehradun: Uttarakhand Technical University (A State Government University). A Thesis Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy
Sarrico, C. S., & Dyson, R. G. (2000). Using DEA for planning in UK universities—an institutional perspective. Journal of the operational Research Society, 51(7), 789-800
Sparrow, P (2008) Performance management in the UK, in Performance Management Systems: A global perspective, ed A Varma, P S Budhwar and A DeNisi, Routledge, Abingdon
Storey, A. (2002). Performance management in schools: could the balanced scorecard help?. School Leadership & Management, 22(3), 321-338.
Taber, K.S.(2017) The Use of Cronbach’s Alpha When Developing and Reporting Research Instruments in Science Education. Res Sci Educ 48, 1273–1296 open at (2018) https://doi.org/10.1007/s11165-016-9602-2
Teshome Yizengaw Alemneh. 2007. Ethiopian higher education: Creating space for reform. Addis Ababa, Ethiopia
Verbeeten Frank H.M. (2007) Performance management practices in public sector organizations Impact on performance: The Netherlands, Rotterdam. Erasmus University, Rotterdam School of Management.
Wagaw, T. (1990). The development of higher education and social change: The Ethiopian experience. East Lansing: Michigan University Press.
Wang, X. (2010) Performance measurement in universities--Managerial Perspective-- The Netherlands: Enschede, Business Administration – Financial Management, Faculty of Management and Governance: University of Twenty.
Wondwossen B. (2017) Effect of Performance Management Practice on Perceived Employees’ Performance in Assai Public School. Addis Ababa: Addis Ababa University, Unpublished MA thesis.
Wondwosen T. (2017) Private Higher Education in Africa: Old Realities and Emerging Trends: International Journal of African Higher Education Issue 7, vol. 4, page numbers 1-26, Doi: https://doi.org/10.6017/ijahe.v4i2.10295
Wondwossen T. (2008). The anatomy of private higher education in Ethiopia: Current landscape, challenges and prospects. Addis Ababa: St. Mary’s University College.
World Bank. (2003) Higher education development in Ethiopia: Pursuing the vision. New York: Human Development Sector, Africa Region. World Bank.
Yizengaw, T. (2004). The status and challenges of the Ethiopian higher education system and its contribution to development. The Ethiopian Journal of Higher Education, 1(1), 1–20.
Yizengaw, T. (2007). Ethiopian higher education: Creating space for reform. Addis Ababa: St Mary printing Press.
Yonas Getachew (2018) Assessment of Performance Management Practices in Ministry of Public Service and Human Resource Development. Addis Ababa: Addis Ababa University, Unpublished MA thesis
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2021 Demes Mered, Ajay Prasher, Bersisa Kacho
This work is licensed under a Creative Commons Attribution 4.0 International License.
