Analysis of Factors Affecting Employees’ Job Satisfaction in Selected Bureaus of Oromia Regional State, Ethiopia

Abstract

In public service institutions, employees’ job satisfaction is a topic of wide interest. Employees who possess high levels of job satisfaction are more productive. However, public services are characterized poorly. The main objective of this study was to assess factors affecting employees’ job satisfaction. The study employed both quantitative and qualitative approaches. The SPSS statistic was used for the descriptive and inferential analysis. The findings indicate high level predictive power for the dependent variable, explaining average responses of greater than or equal to the moderate level. The average mean values of responses also determine the acceptance level of the determinant factors. The coefficient of determination describes the influential power of the determinant factors. The Pearson Correlation Coefficient also describes positive relations and statistically significant between and among the variables.  Although the implementation process has brought tangible results, it is not free from some challenges. Lack of feeling of employees in fair amount of pay which hinders the motivation of employees; poor relations between leaders and employees; unattractive working environment; inconsistent type of training with discipline (education background); lack of applying modern technology and weak office lay out which is difficult to the customers as well as the staff themselves are the limitations pinpointed. To enhance employees’ job satisfaction and their competitiveness, the institutions need strengthening the efficiency and effectiveness of contributing factors.