Factors Affecting Public Procurement Contract Management: The Case of Federal Public Procurement Services, Addis Ababa

Abstract

This research examines the factors affecting public procurement contract management in the case of the Federal Public Procurement Service. The research design is based on qualitative and quantitative methods that address specific characteristics of a selected population of subjects at a point in time. The target population for the study was 111 employees, of whom 83% participated in the survey. The data was gathered from primary and secondary sources. The researchers used stratified sampling techniques in sampling the population. The researcher has identified factors affecting public procurement contract management and ranked those factors according to their relative importance index from the respondent's point of view. Analyzed, 37 factors were considered in the study and divided into 10 groups, which were ranked based on the relative importance of the results. Contract price adjustment, quality, top management support, employee competency, contract monitoring, supplier performance, contract risk management, contract closure, contract terms and conditions, and contract documentation are examples of these. The contract framework agreement on price adjustment is the major factor that affects the contract's implementation. The Federal Public Procurement Services is required to focus on addressing the main issues identified through the research process and work in collaboration with the concerned parties.