ARAYA, S. G. . The Effect of Organizational Trust on Service Quality in the Public Sector: With Mediating Roles of Participatory Decision-Making and Employees’ Engagement. African Journal of Leadership and Development, [S. l.], v. 9, n. 1, p. 1–20, 2024. DOI: 10.63990/2024ajoldvol9iss1pp1-20. Disponível em: https://ejol.aau.edu.et/index.php/ajold/article/view/12520. Acesso em: 10 oct. 2025.