The role of Performance appraisal system on Compassionate, Respectful, and Caring health care delivery in Northwest Ethiopia: an implementation study

Abstract

Background: Performance appraisal (PA) is the process of deciding how employees do their jobs. This helps to identify problems and take remedy early. Moreover, performance appraisal is an essential element for health care delivery practices of health care providers, which shapes the overall health care delivery practices in Compassion, respectful and caring (CRC) manner. However, there is a lack of studies examining the role of performance appraisal system on CRC health care delivery practice. Therefore, the current study aimed to explore the role of performance appraisal system on Compassionate, Respectful, and Caring (CRC) health care delivery practice.